**Serial Number: Serial number is required for all units that are serialized. All Sidekicks, TDR's.
In-Warranty Units: You will receive an email response back with an RAM# and the shipping address of our repair center. Do not ship your product back until you receive an authorization number (RMA
Out of Warranty Units: You will receive an email or phone call within 24 hours with the estimated repair cost, if estimate is required. Otherwise, repair charges will be based off the current flat rate repair price list. (available here)