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  • Tool Information
  • Shipping
  • Shipping & Billing
  • Contact Details
  • Review

Get started by answering the question below:

Tool Information


Please enter a catalog number.
To expedite your repair, please provide a detailed description of the problem with your tool.
Please enter a description of the problem with your tool.

Shipping

Return Shipping Address

Please enter a first name.
Please enter a last name.
Please enter a company name.
Please enter an address.
Please enter a city.
Please choose a state.
Please enter a postal code.

Contact for the Repair

Please enter a valid email address.
Please enter a valid email address.
We'll only use your email and phone number if we need to contact you about your repair.

Shipping & Billing

Return Shipping Address

Please enter a first name.
Please enter a last name.
Please enter a company name.
Please enter an address.
Please enter a city.
Please choose a state.
Please enter a postal code.

Billing Address

Please enter a first name.
Please enter a last name.
Please enter a company name.
Please enter an address.
Please enter a city.
Please choose a state.
Please enter a postal code.

Contact Details

Contact for the Repair

Please enter a first name.
Please enter a last name.
Title of contact is required.
Please enter a valid email address.
Please enter a valid email address.


Review

Please take a minute to review your information. Your submission is not complete until you click the Submit button below.
Tool Information Edit
Catalog Number: {{ tool.name }}
Serial Number: {{ tool.serialNumber }}
What is wrong with the tool?: {{ tool.comments }}
Shipping Edit
Return Shipping Address
{{ wizard.shipping.firstName }} {{ wizard.shipping.lastName }}
{{ wizard.shipping.companyName }}
{{ wizard.shipping.addressLine1 }}
{{ wizard.shipping.addressLine2 }}
{{ wizard.shipping.city }} {{ wizard.shipping.state }}, {{ wizard.shipping.postalCode }}
Contact for the Repair
{{ wizard.contact.email }}
{{ wizard.contact.secondaryEmail }}
{{ wizard.contact.phoneNumber }}
Additional Comments
{{ wizard.additionalComments }}
Shipping & Billing Edit
Return Shipping Address
{{ wizard.shipping.firstName }} {{ wizard.shipping.lastName }}
{{ wizard.shipping.companyName }}
{{ wizard.shipping.addressLine1 }}
{{ wizard.shipping.addressLine2 }}
{{ wizard.shipping.city }} {{ wizard.shipping.state }}, {{ wizard.shipping.postalCode }}
Billing Address
{{ wizard.shipping.firstName }} {{ wizard.shipping.lastName }}
{{ wizard.shipping.companyName }}
{{ wizard.shipping.addressLine1 }}
{{ wizard.shipping.addressLine2 }}
{{ wizard.shipping.city }} {{ wizard.shipping.state }}, {{ wizard.shipping.postalCode }}
{{ wizard.billing.firstName }} {{ wizard.billing.lastName }}
{{ wizard.billing.companyName }}
{{ wizard.billing.addressLine1 }}
{{ wizard.billing.addressLine2 }}
{{ wizard.billing.city }} {{ wizard.billing.state }}, {{ wizard.billing.postalCode }}
PO #: {{ wizard.purchaseOrderNumber }}
Account Number: {{ wizard.accountNumber }}
Contact Details Edit
Contact for the Repair
{{ wizard.contact.firstName }} {{ wizard.contact.lastName }}
{{ wizard.contact.title }}
{{ wizard.contact.email }}
{{ wizard.contact.secondaryEmail }}
Phone: {{ wizard.contact.phoneNumber }}
Fax: {{ wizard.contact.fax }}
Additional Comments
{{ wizard.additionalComments }}

Thank you for your submission!

Thank you for submitting your tool repair request. Our Factory Service Support team will review your request and send you a Repair number once it has been approved. You will receive an email with instructions including the ship to address and your repair number. Please include this repair number on your box when you send your tool to us. If you have any questions please contact our Factory Service Support team at [email protected].
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