Request Tool Repair

Tool Information
Shipping
Shipping & Billing
Contact Details
Review

Get started by answering the question below:

Yes

Are you a Greenlee Distributor?

Yes

Tool Information

Select A Category

Select A Tool Please enter a catalog number.

Serial Number (optional)

Tool Please enter a catalog number.

What are you including in the box?

What is wrong with the tool?

To expedite your repair, please provide a detailed description of the problem with your tool.

Please enter a description of the problem with your tool.

Professional Tools Factory Service Center Simplified Quoting Process:

As usual, you will not be charged for services covered under our warranty policy.
In the event your tool requires a non-warranty chargeable repair, we are pleased to assist you with an initial up-front estimate of the maximum amount that you will pay, shown in the table below.
The maximum amount depends upon the repair service required and represents the total amount of parts plus labor.
Repair services are defined per tool model; the amounts shown below are unique to the tool you have selected for repair on this case.
Tools determined to be covered under warranty will be repaired immediately upon evaluation and sent back to you as quickly possible.

Repair Services	Maximum Amount
{{ quote.Name }} {{ quote.Description }}	{{ quote.Price \| currency }}

Shipping

Return Shipping Address

First Name Please enter a first name.

Last Name Please enter a last name.

Company Name Please enter a company name.

Address Line 1 Please enter an address.

Address Line 2 (optional)

City Please enter a city.

State Please choose a state.

Postal Code Please enter a postal code.

Contact for the Repair

Email Please enter a valid email address.

Second Email Recipient (optional) Please enter a valid email address.

Phone Number Please enter a valid phone number.

We'll only use your email and phone number if we need to contact you about your repair.

Additional Comments (optional)

Shipping & Billing

Return Shipping Address

First Name Please enter a first name.

Last Name Please enter a last name.

Company Name Please enter a company name.

Address Line 1 Please enter an address.

Address Line 2 (optional)

City Please enter a city.

State Please choose a state.

Postal Code Please enter a postal code.

Billing Address

Same as shipping

First Name Please enter a first name.

Last Name Please enter a last name.

Company Name Please enter a company name.

Address Line 1 Please enter an address.

Address Line 2 (optional)

City Please enter a city.

State Please choose a state.

Postal Code Please enter a postal code.

PO Number (optional)

Account Number (optional)

Contact Details

Contact for the Repair

First Name Please enter a first name.

Last Name Please enter a last name.

Title Title of contact is required.

Email Please enter a valid email address.

Second Email Recipient (optional) Please enter a valid email address.

Phone Number Please enter a valid phone number.

Fax Number (optional)

Additional Comments (optional)

Review

Please take a minute to review your information. Your submission is not complete until you click the Submit button below.

Tool Information Edit

Catalog Number: {{ tool.name }}

Catalog Number: {{ tool.rawName }}

Serial Number: {{ tool.serialNumber }}

What is wrong with the tool?: {{ tool.comments }}

Shipping Edit

Return Shipping Address

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Contact for the Repair

Additional Comments

Shipping & Billing Edit

Return Shipping Address

{{ wizard.shipping.city }} {{ wizard.shipping.state }}, {{ wizard.shipping.postalCode }}

Billing Address

{{ wizard.shipping.city }} {{ wizard.shipping.state }}, {{ wizard.shipping.postalCode }}

{{ wizard.billing.city }} {{ wizard.billing.state }}, {{ wizard.billing.postalCode }}

PO #: {{ wizard.purchaseOrderNumber }}

Account Number: {{ wizard.accountNumber }}

Contact Details Edit

Contact for the Repair

Fax: {{ wizard.contact.fax }}

Additional Comments

I acknowledge that I have read and agreed to the Greenlee Repair & Disposal Policy.

You are required to agree to these terms.

Thank you for your submission!

Your tool repair confirmation number is {{repairOrders[0].CaseNumber}}.

Your tool repair confirmation numbers are:

Tool Repair #	Tool	Serial #
{{repairOrder.CaseNumber}}	{{repairOrder.ToolIdentifier}}	{{repairOrder.SerialNumber}}

Thank you for submitting your tool repair request. Our Factory Service Support team will review your request and send you a Repair number once it has been approved. You will receive an email with instructions including the ship to address and your repair number. Please include this repair number on your box when you send your tool to us.

If you have any questions please contact our Factory Service Support team at [email protected].

Create an Account

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Track your repairs
View your repair history
Easily submit future requests
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Your account will also give you access to:

Greenlee Link for tool insights, instruction, and more

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